DELIVERY

UK Delivery

We operate a fixed fee P&P of £2.50 for all orders placed through the website.

Orders are sent via Royal Mail’s standard First Class post, which will arrive 1-3 working days following dispatch.

Larger orders, weighing over 2kg, will be sent via a courier service, and will arrive within 1 working day.

Delivery time is in addition to design and print turnarounds. Please visit the homepage for the most accurate and up-to-date turnaround times.

International Delivery

Our fixed delivery fee of £7.50 is applicable on all international orders placed through the website.

Orders are sent via Royal Mail’s standard international postal service, which takes 5-10 days, dependant on your location.

Larger orders will be sent via a courier service and you will be advised of an expected delivery date at the time of dispatch. Generally this service is speedier, so you can still expect your order within the 10 day period.

RETURNS

Due to the personalised nature of our products, standard returns are not applicable on most orders.

But if there’s an issue with your order, don’t worry. Just drop us an email and we’ll be happy to help resolve your problem. Before contacting us, it’s worth checking through our Terms & Conditions to see if you can find more specific information on your query.

Non-Personalised Products

Our non-personalised prints can be returned for a refund or exchange. To return, please contact us within 7 days of receipt of your order and we’ll talk you through the returns process. Orders must be returned in the original packaging and condition within 30 days.

Faulty/Damaged Items

Our products undergo a quality check before leaving us, to ensure your order always arrives in perfect condition. However please read our terms and conditions for more information on if items are damaged during transit or following receipt.

Return Address:
8 Marconi Close
Coventry
CV3 1QE

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